Privacy Policy

At Global Pup Boutique, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring a safe, transparent shopping experience. This Privacy Policy describes how your data is collected, used, stored, and protected when you visit or make a purchase from our store.

1. Information We Collect

We may collect several types of information to process your orders and improve your experience:

a. Personal Information

When you make a purchase or create an account, we collect details such as:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment information (handled securely via third-party processors)

b. Device Information

Automatically collected data may include:

  • IP address

  • Browser type

  • Cookies

  • Time zone

  • Pages visited

  • Interaction data with our store

This information helps us optimize site performance and detect potential risks or fraud.

c. Order Information

When you place an order, we store:

  • Products purchased

  • Order total

  • Payment confirmation

  • Delivery status

2. How We Use Your Information

Your information is used for purposes including:

  • Processing and fulfilling orders

  • Providing shipping updates and order notifications

  • Improving site performance and customer experience

  • Responding to customer support inquiries

  • Preventing fraud and ensuring secure transactions

  • Marketing communications (only if you subscribe)

3. Sharing Your Information

We may share your data with trusted third-party service providers, such as:

  • Payment processors

  • Shipping carriers

  • Email service platforms

  • Fraud prevention tools

We do not sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

Cookies help us:

  • Remember your cart

  • Personalize browsing

  • Improve loading speed

  • Track site analytics

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Retention

We store order information for our internal records unless you request deletion.
Account data is kept securely until you request removal.

6. Data Protection

We use SSL encryption, secure servers, and industry-standard safeguards to protect your personal information.

7. Your Rights

Depending on your location, you may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Stopping marketing communications

8. Contact Information

For privacy-related concerns, you may reach us at:
📧 contact@ravola.store
📞 646-789-3021